Privacy Policy

Last updated: June 5, 2026

CIELO SURFING LLC provides digital marketing, CRM, automation, AI, website, and business growth services. This Privacy Policy explains how we collect, use, protect, and handle information submitted through our website, forms, calendar, email, phone, and SMS systems.

Information We Collect

We collect information visitors submit to us, including name, email address, phone number, preferred language, SMS consent choices, form details, appointment details, and messages sent to CIELO SURFING LLC. We may also collect basic technical information such as browser type, device information, IP address, cookies, pages viewed, and website usage data.

How We Use Information

We use information to respond to requests, schedule and manage demo or strategy calls, provide customer care, send appointment confirmations and reminders, help with rescheduling, answer questions, provide requested follow-up, improve our website and services, operate our CRM and automation systems, and maintain business records.

SMS Opt-In Details

Visitors may opt in to SMS messages on https://www.cielosurfing.com by entering their phone number in the Cielo Surfing contact form and manually selecting the optional SMS consent checkbox. The checkbox is not preselected and is not required to submit the form, book a call, or purchase services.

If a visitor chooses to opt in to SMS messages, CIELO SURFING LLC may send non-marketing customer care, appointment reminder, service update, and follow-up text messages from +1 657-644-7540 related to the visitor's inquiry. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out.

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers

We may use service providers to operate our website, CRM, email, phone, SMS, scheduling, analytics, and business systems. These providers are used only to support CIELO SURFING LLC services and are not permitted by us to use SMS opt-in data for their own marketing or promotional purposes.

Cookies and Tracking

We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve performance, remember preferences, and support attribution or measurement. Visitors can control cookies through their browser settings.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, CRM, email, phone, or SMS system can guarantee absolute security, but we work to protect the information we collect and limit access to people and service providers who need it to operate our services.

User Choices

Visitors may request to access, update, correct, or delete their information by contacting us at admin@cielosurfing.com. Visitors may unsubscribe from email communications using the unsubscribe link when available. Visitors may opt out of SMS messages at any time by replying STOP, or request help by replying HELP.

Contact Information

CIELO SURFING LLC
Business mailing address: 1438 S Highland Ave, Fullerton, CA 92832
Service location: online and by appointment; no walk-in retail office.
Official website: https://www.cielosurfing.com
Business phone and SMS program number: +1 657-644-7540
Support email: admin@cielosurfing.com